Frequently Asked Questions
Everything you need to know before dining at Hai Chi Em.
No questions match your search.
Hai Chi Em Restaurant is at 2172 Kingsway, Vancouver, BC V5N 2T5. Free street parking is available on nearby side streets.
We serve Vietnamese comfort dishes made from fresh, local ingredients—phở, bún, cơm (rice plates), and chef specials. Explore our full menu or ask our staff for recommendations.
Hours of Operation
Sunday: 11:00 AM – 9:00 PM
Monday: 11:00 AM – 10:00 PM
Tuesday: Closed
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Holiday hours are posted on our site and Google listing when applicable.
Yes — we accept Visa, Mastercard, and American Express. Interac/debit and contactless payments (Apple Pay / Google Pay) are also accepted.
Absolutely. We can suggest dishes that are gluten-friendly, dairy-free, nut-aware, and vegetarian. Please let your server know about any allergies so we can guide you safely.
Yes — you can reserve online or by phone. Same-day walk-ins are welcome based on availability.
Prefer to call? +1 (604) 213-0999
You’ll receive an instant confirmation email after booking. If you booked more than a day ahead, we’ll also send a reminder 24 hours before your reservation.
We’ll email you a confirmation immediately after you book. If you booked in advance, you’ll also get a reminder 24 hours before your reservation.
Use the link in your confirmation email to modify your booking, or contact us at +1 (604) 213-0999 or hellohaichiem@gmail.com.
Yes, we can host group dining and special occasions. Tell us your date, time, and party size, and we’ll propose the best options.
Still have a question? Send us a message or call +1 (604) 213-0999.